Returns Policy

On receipt of your order please inspect the products at the place and time of delivery and notify us of any shortages, defects in the products, or of any other complaint immediately and in any case within ten working days from the date the products were delivered, failing which, the products will be deemed to have been accepted and to be in good working order. Our liability for short delivery is limited to making good the shortage. We will exchange faulty or damaged products.

You can return your items anytime with in 3 months of your purchase as long as the product is returned in its original condition, undamaged and unused and we will issue a full refund. Should you wish to return a product for a refund you must call us first on 01242 511814 and we will provide you with a returns authorisaton number which you must include with your return items.

Please note this does not affect your statutory rights.